Who it’s for

Local government

Help residents know how to join the line.

Put a clear queue or appointment link on your agency website and at the counter. Staff can add walk-ins who do not have email or a smartphone.

Find your starting point

Town Services Counter · Sample queue

  1. 1. Guest joins

    You’re in line

    2 parties ahead

    K7M2
  2. 2. Staff serves the parties ahead, then calls K7M2

    K7M2 · Sam’s partyCall party
  3. 3. Guest’s ticket updates

    It’s your turn

    Head back to the staff with ticket K7M2.

Example sequence · Guests check their private link. No SMS.

What are you organizing?

Queues

Walk-ins at the counter

Give each party one queue ticket. Staff call the next party and mark the visit served; a ticket is not an appointment.

Explore queues

Bookings

Dated appointments

Publish available times for a clinic or service session. Each booking reserves one place. Explain arrival and document requirements on the page.

Explore bookings

Signups

Interest in a future session

Collect contact details for a planned clinic or public event. Registration records interest without promising a service appointment.

Explore signup lists

A queue ticket does not guarantee eligibility, service, or a service time. Public queue signup requires name and email; staff can omit email. No SMS alerts or shared scheduling across counters.

Find the right fit before you start.

Compare plans or explore a different business example.