Pricing

Compare Free, Starter, and Pro

Start free. Add customer emails with Starter, or remove Unwaited branding with Pro. Unlimited forms, one allowance across your account.

Free

$0/ month

100 signups per month

For a simple page and a smaller monthly audience.

  • Signups, queues, bookings, and preorders
  • 5 total form blocks, including email and content
  • Private customer status links on screen
  • No card required; Unwaited branding stays

Starter

$30/ month

3,000 signups per month

For customer emails, uploads, and preorder approval.

  • 60 custom questions, plus email and content
  • Customer confirmation emails and file uploads
  • Review preorder requests before confirming
  • Webhooks for signups and preorders
More capacity

Pro

$50/ month

10,000 signups per month

For higher monthly volume and your own branding.

  • Everything in Starter
  • Remove Unwaited branding from pages and QR codes
  • More attachment storage
  • Embedding domain controls and your own bot-check keys
Need a hand choosing? Use the plan calculator.Estimate your monthly usage and find a plan that fits.

Prices in US dollars. No per-seat fees. Monthly allowances apply to all your forms together, including on yearly plans.

What counts as one signup?

One accepted signup, queue ticket, preorder, booking, or recurring enrollment. An order with several items counts once; later lessons in an enrollment do not count again.

Your page's capacity is separate: it limits entries, waiting parties, product units, or dated places. Renewing your monthly allowance does not change your configured capacity.

If you reach your signup allowance

The customer can still join and gets a private link. Their details are locked from you until released through an upgrade or extra signup coverage. A new month alone does not unlock them.

For queues, preorders, and bookings

Your first uncovered request starts a one-time five-day grace period. After that, new requests need available allowance or paid extras. Previously accepted customers keep their status links.

Extra signups are optional: $10 per 1,000 on Free or $5 per 1,000 on paid plans, billed monthly per started block. Normal signup notifications are included where your plan enables them. Choose a monthly spending limit. A card and your opt-in are required. Full capacity, opening hours, and abuse limits still apply. See examples and extra signup rates →

Compare every feature

Scroll the table horizontally to see all three plans.

FeatureFreeStarterPro
Pages and monthly usage
Pages
Signups, queues, bookings, and preorder batches.
UnlimitedUnlimitedUnlimited
Included signups per month
Shared across your account. One signup, ticket, order, booking, or recurring enrollment counts once.
1003,00010,000
Optional extra signups
Optional, billed monthly per started 1,000. Normal signup notifications are included where your plan enables them. Choose a monthly spending limit.
$10 per 1,000$5 per 1,000$5 per 1,000
Form allowance
Free counts all blocks, including email and content. Paid allowances count custom questions.
5 blocks60 questions60 questions
Included on every plan
Hosted page, QR code, and website embed
Private customer status links
Shown on screen after a fresh signup, ticket, order, or booking.
CSV export
Held Standard signup details are excluded until unlocked.
Workflow capacity controls
Signup entries, waiting parties, product stock, or dated places, depending on your page type.
Customer communication and files
New customer confirmation emails
Free still provides on-screen links. Queue call emails and essential notices have separate rules.
Owner approval for new preorders
New Free orders confirm immediately. Existing pending orders stay manageable after a downgrade.
Customer file uploads
Attachment storage per account
Not included1 GiB5 GiB
Signed webhooks
For Standard signups and preorders. Queue and booking events are not supported.
Branding and embedding
Remove Unwaited branding
Restrict embedding to allowed domains
Controls supported embed and browser submissions; API-key access is separate.
Use your own Turnstile keys

Questions about billing

What counts as one signup?

One accepted signup, queue ticket, preorder, booking, or recurring enrollment counts once. An order with several items still counts once. Later lessons in an enrollment do not count again. Leaving, cancelling, or deleting does not refund usage.

What happens when I use my included allowance?

If your allowance and paid extras do not cover the next request, all form types share one five-day grace period for the lifetime of your account. Signups accepted during grace stay visible and are never charged retroactively. After grace, new uncovered Signup details are locked, while queues, preorders, and bookings pause new uncovered requests. Accepted customers keep their status links. A new month does not unlock locked Signup details.

Will I be charged automatically for extra signups?

Only if you add a card and enable extra signups. They cost $10 per 1,000 on Free or $5 per 1,000 on paid plans, per started block. Your starting monthly extra-spend cap is $15 on Free or $25 on paid plans, and you can lower it. Grace-period requests are never billed retroactively.

Is monthly usage the same as page capacity?

No. Your monthly allowance covers the whole account and renews at 00:00 UTC on the first of the month. Page capacity controls entries, waiting parties, product units, or dated places. A sold-out product or full session can stop new requests even when you have account allowance left. Opening hours and a separate abuse ceiling also apply.

What changes with yearly billing?

You pay $300 a year for Starter or $500 for Pro, equivalent to ten monthly payments. Your included signup allowance still renews each month. Optional extras are invoiced separately at month end.

What happens if I downgrade?

Your pages and records remain. On Free, new preorders confirm immediately and new confirmation emails and uploads are unavailable. Existing pending orders remain manageable, and essential notices for existing orders and bookings continue. Webhooks require Starter or Pro; removing Unwaited branding requires Pro. Your own retention and deletion settings still apply.

Does Unwaited collect payments from my customers?

No. These plans cover your Unwaited account. Arrange customer payments through your existing process. Unwaited does not provide checkout, SMS, external calendar availability sync, or automatic overflow waitlists.

Read the full usage and grace period guide →

Start with the workflow your business needs.

Free includes 100 signups per month across your account. Unlimited pages.

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